At StreamOffer (www.streamoffer.online), we are committed to delivering high-quality SEO and digital marketing services to our clients. We understand that there may be circumstances where a refund request is necessary. This policy outlines the conditions under which refunds may be considered.
Eligibility for Refunds
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Refunds are only available for services that have been fully prepaid and have not yet been delivered or commenced.
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Once work has started or any deliverables have been submitted, refunds are generally not available, as service execution has already begun.
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Refund requests must be submitted within 7 days of purchase by contacting us at service@streamoffer.online with full details of your order.
Partial Refunds
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In certain situations, a partial refund may be issued if services have partially commenced but could not be completed due to an error on our part.
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The amount of any partial refund will be determined at our discretion, taking into account the work already performed and any costs incurred.
How to Request a Refund
To request a refund, please email us at service@streamoffer.online with the following information:
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Your order or invoice number
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The service purchased
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Reason for requesting the refund
We will review your request carefully and respond within 3 business days with our decision.
Processing Refunds
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Approved refunds will be issued to the original payment method used at the time of purchase.
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The processing time may vary depending on your payment provider, and we cannot be held responsible for delays beyond our control.
Important Notes
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This policy does not affect your statutory rights.
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We strongly encourage clients to communicate any concerns or issues with our services promptly, as most disputes can be resolved without the need for a refund.
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Refunds are intended to cover cases where services have not been delivered or there has been a failure on our part to fulfill agreed-upon services.